About Universal Assistance
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers...
Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.
In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.
Previous Versions
Here you can find the changelog of Universal Assistance since it was posted on our website on 2016-12-31 19:33:08.
The latest version is 5.4.0 and it was updated on 2024-04-19 17:54:52. See below the changes in each version.
Universal Assistance version 5.4.0
Updated At: 2024-04-02
Changes: We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
Universal Assistance version 4.9.5
Updated At: 2023-06-07
Changes: We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Travel Tips with ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.
Universal Assistance version 4.8.0
Updated At: 2023-04-17
Changes: Renovamos nuestra App para brindarte más seguridad. A donde vayas, estaremos cerca: solicita tu asistencia médica 100% online respondiendo nuestro triage o llámanos por Wi-Fi.
Esta versión incluye:
- Credencial mobile + código QR
- Autogestión médica
- Wi-Fi Call
- iCovid
- VIP Delay
- Chat
- Teleasistencia
- Reintegros
- Herramientas útiles
Universal Assistance version 4.7.0
Updated At: 2023-03-21
Changes: We continue to innovate in your wellness. Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.
This release includes:
- Mobile credential + QR code
- Mobile medical self-assistance
- Wi-Fi Call
- iCovid
- VIP Delay
- Medical telecare
- Reimbursements
- Useful tools.
Universal Assistance version 4.1.7
Updated At: 2022-03-16
Changes: The future of traveler’s assistance has arrived. We continue to improve our App to keep supporting you.
You can request assistance in a simpler and faster way, thanks to our new mobile medical self-assistance system: access the App, answer our triage and manage your medical consultation in simple steps.
This release includes:
- Mobile medical self-assistance service
- iCovid
- VIP Delay
- Virtual Assistant
- Medical telecare
- Click to call
- Online reimbursements
- My coverage
Universal Assistance version 3.2.0
Updated At: 2021-03-03
Changes: We continue to improve our app to keep supporting you at all times.
We’ve added iCovid, to keep you updated about hygiene and safety protocols when traveling.
Your flight’s delayed? Relax! You have VIP Delay, a service that provides you with free access
to VIP airport lounges, for delays over 60 min.
You have access to:
* iCovid
* VIP Delay
* Virtual Assistant
* Medical telecare
* Click to call
* Online reimbursements
* My coverage
* Currency converter, translator and more.
Universal Assistance version 3.1.0
Updated At: 2020-11-30
Changes: We continue to improve our app. We improve the Medical teleassistance to make your assistance easier and faster.
Today more than ever, our technology is at the service of your trip.
Meet Uni, our new virtual assistant, and travel the world calmly.
Assistance chat 24/7
Medical telecare
One click to call
Online reimbursements
Currency converter, translator and other useful tools.
Universal Assistance version 3.0.1
Updated At: 2020-10-09
Changes: We continue to improve our app. Today more than ever, Universal Assistance technology is at the service of your trip.
Meet Uni, our new virtual assistant, and travel the world calmly.
We have been part of the Zurich Insurance Group since 2018 and we have been taking care of travelers like you for more than 40 years.
Assistance chat 24/7
Medical telecare
One click to call
Online reimbursements
Currency converter, translator and other useful tools.
Universal Assistance version 2.0.0
Updated At: 2020-04-29
Changes: Travel protected anywhere in the world. Download our app, access useful tools and content for your trip and request assistance 24/7 wherever you are completely online.
We have been providing traveler assistance services worldwide for more than 40 years and have been part of the Zurich Insurance Group since 2018.
24/7 assistance chat
One click to call
Medical telecare
Online reimbursements
Luggage organizer
Expense manager
Size converter
Currency converter
Language translator
Universal Assistance version 1.4.8
Updated At: 2020-03-03
Changes: New ID type "CC"
Disclaimer
Official Google Play Link
We do not host Universal Assistance on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Universal Assistance is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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